Most Asked Questions
What software is needed?
Typically, a template will require three or four specific software programs that will allow you to customize the various template files. Most templates will require:
- a. WinZip Windows OR Stuffit Expander Mac to uncompress the template ZIP package.
- b. Adobe Photoshop CS+ an image editor to edit the graphic/image source files
- c. An editor to edit the PHP and or HTML files i.e. EditPlus, Dreamweaver, Expression Web etc.
Our templates include all Photoshop and Font source files.
All newer HTML templates do not use Flash but rather newer and more efficient methods for similar animated effects. i.e. jQuery.
Important: Please refer to the individual template Details for individual template specifications and software requirements.
Are the templates easy to modify?
That will depend on your expertise with the required software. A template is not a substitute for working knowledge of the required software. Please refer to the individual template Details Section for individual template specifications and software requirements.
What are the two prices shown for a template?
The Normal (default) price means is may be sold to another customer. The Buyout (higher) price means it is immediately removed from the website offering and will never be sold again.
Is SEO (search engine optimization) any different with a template?
The same concepts and principles of SEO used on any website may be applied to a template-based design also.
What am I allowed and not allowed to do with the templates?
You may use a template to build one website any way you wish. If you wish to use the template for another website you must re-purchase the template. You may not resell or redistribute templates as purchased. However, as a web designer or web developer, you may use a template to build a website which you then sell to a client.
• Build a website using the template in any way you like.
You may not:
• Resell or redistribute templates (like we do).
• Claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of content providing companies and individuals.
• Make more than one project using the same template (you have to purchase the same template once more in order to make another project with the same design)
Is it reasonable to make a purchase of template that was already purchased before?
Yes. Because there is very small chance that you will find the same design on the net. Most templates are changed with a particular companies' images to render it indistinguishable form the original. There are more than 100,000,000,000 web pages online now according to statistics on www.google.com.
Is the license a one-time fee payment?
Yes, the payment for your template is a one-time fee without any additional charges. After purchasing you may use the template as many times as you need for one website.
Is there any return policy?
Since our company is offering non-tangible irrevocable goods we do not issue refunds after the product is shipped, which you are responsible for understanding upon purchasing any article at our site. Please make sure that you've carefully read 'sources available' section. We only make exceptions with this rule when the product appears to be not-as-described on a case by case basis in agreement of the parties concerned. The deadline for any refund claim is one week after the delivery date.
Is it possible to reactivate my download link ?
Yes. Please contact our billing department and they will reactivate your link.
Is the installation service included in the purchase?
Products like osCommerce templates require installation to operate. Installation services are not included in the template price. Please contact us to install the template and software for you. Typically installation costs approxamatley $50.
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